The following support services are to be available and accessible for all students studying with Orange International College. The RTO will provide students with contact details to refer any matters that require further follow-up with relevant professionals.

Students may have concerns with their attendance, academic performance or other related issues that are placing them at risk of not achieving the requirements of their course. All students’ progress is monitored and guidance and support provided where non satisfactory results are identified. A student is able to access the student support officer to discuss any academic, or other related issues to studying with Orange International College at any time. The student support officer will be able to provide advice and guidance, or referral, where required

1. Student Services at Melbourne Study Centre –
http://www.studymelbourne.vic.gov.au/help-and-support/study-melbourne-student-centre/support-services-at-smsc
2. Study in Australia (Support Services)
www.studyinaustralia.gov.au/global/live-in-australia/support-services
3. In Case of Emergency
For any serious emergency, the General Manager, Mr Sukhraj Bhullar may be contacted on 0488 267 496.

If a student has been identified as having issues around language, literacy and or numeracy by the course trainer they will be referred to a third party for support and guidance.

It is recommended that if necessary the following services can be suggested to contact if applicable.

Students may have concerns with their attendance, academic performance or other related issues that are placing them at risk of not achieving the requirements of their course.

All students’ attendance and academic progress is monitored and guidance and support provided where non satisfactory results are identified.

Any student is able to access the student support officer to discuss any academic, or other related issues to studying with Orange International College at any time. Where internal support is exhausted and it is determined that the student would benefit from external support the Student Support Officer and the student shall investigate further options such as tutoring to assist the student.

Students may have questions/ concerns in direct reaction to their place of employment. Orange International College is not involved in any employment arrangements that students may have and is unable to provide any advice or guidance to students about employment conditions or issues. It is recommended that if necessary the following services can be suggested to contact if applicable.

The emergency phone number for an ambulance in Australia is ‘000’. (This number should only be dialled in an emergency and you require ambulance, police, or fire attendance.)

The emergency phone number for an ambulance in Australia is ‘000’. (This number should only be dialled in an emergency and you require ambulance, police, or fire attendance.)

Orange International College is not able to provide any legal advice but the following service may be applicable service to provide such advice to the student.

A free resource for international students living in Victoria.

Life as an international student can be difficult at times. It’s OK to ask for help.